Monthly Archives: July 2007

The Chief Happiness Officer has a wonderful article on the power of apology: A tale of two airlines – Or why every company needs a Chief Apology Officer Wouldn’t a Chief Apology Officer be a great position at the UUA? … Continue reading →

“I must answer, Yes, to truth.” Those were words in our closing hymn this morning, echoed moments before in the sermon. I had to bolt for the door, as the waves of sadness hit me. Don’t get me wrong. It … Continue reading →

I read the news yesterday about the Archdiocese of Los Angeles settling with victims. Yesterday I thought, “I should be happy for them.” Even the headline noted what to me would be the most important — more important than $660 … Continue reading →